30jill Terms and Conditions – Know the Rules Before You Play

1 Acceptance of Terms

These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and 30jill ("the Company," "we," "us"). They apply to all access and use of the 30jill website, mobile interface, and any related services or features offered under the 30jill brand.

By registering an account, you acknowledge that you have read these Terms in full and agree to be bound by them. Your continued use of the platform after any amendment to these Terms constitutes acceptance of the revised version. We recommend checking this page periodically, particularly before claiming any new promotion.

These Terms are written in Philippine English and are governed by Philippine law. Where a Filipino term is used colloquially in support communications, the English legal meaning of the corresponding term in this document prevails.

2 Eligibility

To register and use a 30jill account, you must satisfy all of the following requirements at the time of registration and at all times during which your account remains active:

• You are at least 18 years of age.
• You are a resident or current physical presence within a jurisdiction where online gaming is permitted.
• You are not subject to any self-exclusion order from 30jill or any other licensed gaming operator.
• You are not acting as an agent, representative, or proxy on behalf of another person.
• You are not a current employee, contractor, director, or immediate family member of an employee of 30jill or any affiliated software provider.
• You have the legal capacity to enter into a binding agreement under Philippine law.

30jill reserves the right to request proof of age and identity at any time. Accounts found to be in violation of eligibility requirements will be suspended immediately, and any funds in the account will be held pending investigation.

3 Account Registration

Each player is permitted to hold one active 30jill account at a time. Registering multiple accounts — regardless of the email address, payment method, or device used — is prohibited. If duplicate accounts are discovered, they will be merged into the original account or suspended, and any bonuses claimed across the duplicate accounts will be forfeited.

When registering, you are required to provide accurate, complete, and current information including your full legal name, date of birth, contact number, and email address. This information must match the details on your government-issued ID. Using false information at registration is grounds for permanent account closure and forfeiture of any balance.

3.1 Account Security

You are solely responsible for maintaining the confidentiality of your 30jill username and password. Any activity conducted through your account — including all bets placed, deposits made, and withdrawal requests submitted — is your responsibility regardless of whether you personally authorised each action. If you believe your account has been accessed without your authorisation, contact 30jill support immediately.

30jill will never request your password, OTP, or payment PIN through any channel including email, live chat, or phone. Any communication requesting these details is not from 30jill and should be treated as fraudulent.

3.2 Identity Verification (KYC)

In compliance with Philippine anti-money laundering regulations and BSP financial guidelines, 30jill is required to verify the identity of all players before processing withdrawals and in certain other circumstances. Verification typically requires submission of a clear, unobstructed photograph of a valid government-issued ID and may include a selfie or additional documentation depending on the payment method and account activity.

Accepted government IDs include: PhilSys National ID, Philippine passport, SSS/GSIS card, PRC ID, driver's licence, voter's ID, and postal ID. The name on your ID must match your registered account name exactly. Submitting documentation proactively at the time of registration is encouraged to ensure withdrawals process without delay.

4 Deposits

All deposits at 30jill are processed in Philippine Pesos (₱). No foreign currency is accepted, and no currency conversion is applied to player funds. Supported deposit methods include GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO online banking, BPI online banking, UnionBank online banking, and Visa/Mastercard debit or credit cards.

Minimum deposit amounts vary by payment method and are displayed in the cashier at the time of selection. Deposits from third-party accounts — accounts not registered in your name — are not permitted. Deposits identified as originating from a third party will be returned to the source account and the player's account suspended pending investigation.

30jill does not charge platform fees on standard deposits. Your payment provider or bank may apply their own service charges, which are your responsibility to understand before initiating a transfer. Deposit processing times vary by method: e-wallet deposits are typically instant, while bank transfers may take longer depending on the institution and transfer type.

5 Withdrawals

Withdrawal requests at 30jill are processed only to verified accounts. Players whose KYC documents have not been reviewed and approved will experience delays in withdrawal processing until verification is complete. 30jill processes withdrawals in the order they are received, subject to standard security and compliance checks.

5.1 Withdrawal Conditions

• Your account must be fully KYC-verified.
• The withdrawal method and registered name must match your 30jill account details.
• Any active bonus wagering requirements attached to your balance must be satisfied before the bonus-derived portion of your balance is eligible for withdrawal.
• The minimum withdrawal amount applies per method and is displayed in the cashier.
• A maximum daily withdrawal limit may apply depending on your account tier and payment method.

5.2 Processing Times

GCash and Maya withdrawals are typically processed the same day for requests submitted before the daily cutoff. InstaPay transfers follow real-time interbank schedules. PESONet and bank transfers may take one to two banking days. Card withdrawals typically take two to five banking days depending on the issuing bank. Processing times are estimates under normal conditions and may vary.

30jill reserves the right to request additional verification documentation before releasing any withdrawal that triggers enhanced due diligence requirements. This is not a penalty — it is a compliance obligation under Philippine financial regulations.

6 Bonuses and Promotions

30jill offers various promotions from time to time, including welcome bonuses, reload bonuses, cashback offers, free spins, and VIP-exclusive rewards. All promotions are subject to their own specific terms in addition to these general Terms and Conditions. In the event of a conflict between promotion-specific terms and these Terms, the promotion terms take precedence for matters specific to that promotion.

6.1 Wagering Requirements

Most bonuses carry a wagering requirement — a multiplier that determines how many times the bonus amount (and sometimes the deposit amount) must be wagered through qualifying games before any bonus-derived winnings become withdrawable. The specific multiplier and qualifying games for each promotion are stated clearly on the promotion page before you opt in. Read them before claiming.

Real-money deposits are always held separately from bonus balances. Your original deposit is withdrawable at any time (subject to standard withdrawal conditions) regardless of whether any bonus wagering requirement is outstanding. Only the bonus and its derived winnings are subject to wagering conditions.

6.2 Bonus Abuse

30jill uses automated and manual systems to detect bonus abuse including but not limited to: claiming bonuses via duplicate accounts, using low-risk betting strategies specifically designed to convert bonuses while minimising actual risk exposure, and coordinating with other players to exploit promotional offers. Players identified as engaging in bonus abuse will have the relevant bonuses forfeited and may face account suspension.

6.3 Promotion Validity

All promotions are time-limited unless otherwise stated. Bonus credits and free spins that are not used within the validity period specified in the promotion terms will expire automatically. Expired bonuses are not reinstated under any circumstances.

7 Game Rules and Fairness

All games available on 30jill — including slots, live casino titles, Pusoy, Tongits, and sports betting markets — operate under the rules established by the respective game provider or 30jill's internal sportsbook rules as applicable. These rules are available within each game lobby and betting interface.

30jill's slot and casino games use certified Random Number Generator (RNG) technology provided by licensed game suppliers. RNG certifications ensure that game outcomes are statistically random and not manipulated in favour of the player or the house beyond the published return-to-player (RTP) percentages for each game.

For sports betting, including PBA betting at 30jill, the platform reserves the right to void bets in cases of: obvious pricing errors, technical failures that resulted in incorrect odds being published, or where the integrity of a sporting event has been brought into question by the relevant governing body. Void bets are returned to the player's balance in full.

In the event of a game or platform malfunction, all affected bets and game rounds are void. 30jill is not liable for any winnings arising from a malfunction. If a malfunction occurs during a game session, players should contact support immediately with details of the session.

8 Prohibited Conduct

The following conduct is strictly prohibited on the 30jill platform. Engaging in any of these activities may result in account suspension, balance forfeiture, and referral to law enforcement authorities as appropriate:

• Providing false or misleading information during registration or KYC verification.
• Registering or operating multiple accounts simultaneously or in sequence.
• Using software, bots, scripts, or automated systems to interact with the platform in a way not available to other players through the standard interface.
• Engaging in any form of collusion with other players to gain an unfair advantage in card games or other multi-player formats.
• Deliberately exploiting software bugs or glitches for monetary gain rather than reporting them to 30jill support.
• Using funds that are the proceeds of illegal activity to fund your 30jill account.
• Attempting to launder money or conduct any transaction that violates Philippine anti-money laundering laws.
• Conducting chargebacks on deposits after the associated funds have been used for gaming activity.
• Harassing, threatening, or abusing 30jill staff or other players through any communication channel.

9 Intellectual Property

All content on the 30jill platform — including but not limited to the website design, logos, graphics, game interfaces, written content, and software code — is the intellectual property of 30jill or its licensed third-party suppliers. Nothing in these Terms grants you any ownership right or licence to reproduce, distribute, modify, or commercially exploit any 30jill content without express written permission.

You are permitted to access and use the platform for personal, non-commercial gaming purposes only. Screen recording, streaming, or publishing game sessions involving 30jill content may require additional authorisation depending on the format and platform and the content of any game supplier agreements in effect.

10 Limitation of Liability

To the maximum extent permitted by applicable Philippine law, 30jill's total liability to any player in connection with their use of the platform — whether in contract, tort, or otherwise — is limited to the net deposits made by that player in the twelve months preceding the event giving rise to the claim.

30jill is not liable for any indirect, consequential, incidental, or punitive damages arising from your use of the platform, including but not limited to: loss of expected winnings on bets voided due to technical failure; inability to access the platform due to scheduled maintenance or force majeure events; or delays in payment processing caused by third-party payment providers.

The platform is provided on an "as-is" basis. While 30jill makes reasonable efforts to maintain availability and game integrity, we do not warrant that the service will be uninterrupted, error-free, or continuously available.

11 Account Suspension and Termination

30jill reserves the right to suspend, restrict, or permanently close any account at its discretion, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Suspected fraud, money laundering, or other illegal activity.
• Failure to complete KYC verification within a reasonable period after being requested.
• Account activity that triggers risk or compliance thresholds under applicable regulations.
• Receipt of a valid self-exclusion request from the account holder.
• Order from a regulatory authority or law enforcement agency.

When an account is closed following a legitimate request by the player, any remaining verified balance will be returned to the player via their registered payment method after applicable checks. Balances arising from voided bonuses or pending investigations may be withheld pending resolution.

Players may also voluntarily close their 30jill account at any time by contacting support. Self-exclusion requests result in a cooling-off period during which re-registration is not permitted.

12 Responsible Gaming

30jill is committed to providing a gaming environment that is safe, transparent, and genuinely supportive of responsible play. The platform offers the following tools, all accessible from your account settings:

• Deposit limits: Set daily, weekly, or monthly deposit ceilings. Limits take effect immediately and cannot be increased for a mandatory cooling-off period.
• Session time limits: Set a maximum time per session with an in-platform reminder when the limit is reached.
• Reality checks: Periodic notifications showing time spent and net activity during a session.
• Self-exclusion: Temporary or permanent exclusion from all 30jill services. Once activated, re-registration is not possible for the duration of the exclusion period.

If you believe gaming is negatively affecting your finances, relationships, or mental health, we encourage you to use these tools immediately and consider reaching out to a professional support resource. 30jill's support team can assist with activating any of these controls. The platform does not use counter-messaging or incentives to discourage players from using responsible gaming tools.

13 Privacy

Your personal data is processed in accordance with 30jill's Privacy Policy, which is incorporated by reference into these Terms and Conditions. By accepting these Terms, you also accept the Privacy Policy. The Privacy Policy explains what data we collect, how it is used, how it is stored, and your rights regarding your personal information under the Data Privacy Act of 2012 (Republic Act No. 10173). You can access the full Privacy Policy at 30jill.com/privacy-policy.

14 Changes to Terms

30jill reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "last updated" date. For material changes, 30jill will endeavour to notify registered players via email or an in-platform notification before the changes take effect.

Continued use of the 30jill platform after changes are published constitutes acceptance of the revised Terms. If you do not agree with any amended Terms, you should cease using the platform and contact support to close your account. Your account balance at the time of closure will be processed in accordance with the prevailing withdrawal terms.

15 Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines. Any dispute arising from or relating to these Terms, the 30jill platform, or any transaction conducted through the platform shall first be submitted for informal resolution through 30jill's customer support channel. If informal resolution is not achieved within 30 days of the dispute being raised, either party may pursue the matter through the appropriate Philippine regulatory body or court of competent jurisdiction.

For sports betting disputes, where the outcome of a wager is in question, 30jill's decision following internal review is final in all matters not subject to regulatory oversight. 30jill relies on official results published by the relevant sporting body — in the case of PBA, the Philippine Basketball Association's official match reports — to settle all sports betting markets.

16 Contact Us

If you have questions about these Terms and Conditions or need to raise a concern about your 30jill account, please contact the support team through the official channels accessible from your account dashboard. The support team is available 24 hours a day, 7 days a week. For formal written correspondence, use the email address: support@30jill.com.

Please reference your registered account email and a description of the issue when contacting support to ensure your query reaches the right team and is handled as efficiently as possible. Response times for standard support queries are typically within 24 hours; urgent account security matters are prioritised and addressed as quickly as possible.

For responsible gaming concerns — including requests to activate self-exclusion or deposit limits on behalf of a third party — please state this clearly in your initial message so the query is routed to the appropriate team member.